THE CITY OF HARRISON
Jim Leslie, Director
300 George Street · Harrison, Ohio 45030
Office Hours: Monday through Friday 8:00 a.m. – 4:30 p.m.
Billing Questions: Peggy Fitzgerald (Email)
The utilities department is responsible for the monthly billing of approximately 3,500 active accounts. The department is also responsible for utility bill collections, responding to delinquent accounts, issuance of shut off notices and development of daily work orders for water system maintenance personnel. Generally speaking, the public may have only two regular contacts with any department of the City: The first contact is with the Water Meter Reader and the second contact is with personnel of the Billing Department.
BILLING AND ONLINE PAYMENTS
The amount of your Utility Bill is based on the amount of water you use each month. We measure water by thousands of gallons.
2015 Water and Sewer Rates
City of Harrison
West Harrison, IN
Residential and Commercial Out Rates
Online Payment Process
We are pleased to announce that you can now pay your utility bill online with either your credit card or an eCheck. We accept Visa, MasterCard and Discover. All payments must be in U.S. dollars only. Please follow the links provided to guide you through the process. There is a $2.95 convenience fee, which is applied to each online transaction. Each account will require a separate transaction.
Please allow a minimum of 24 hours for each transaction to be applied to your utility account. Payments are considered received when they are applied to your account. You can get a receipt for your online payment by printing the confirmation screen.
Due to weekends and holidays, it may take longer for your online payment to be applied to your account. Unfortunately, at this time, the option to schedule future payments is not available.
If you have questions, or would like information about a refund, please call the Utilities Office at 513-367-3728 between the hours of 8:00 a.m. and 4:30 p.m.
To start the payment process, please click here. You will be taken to a secure site hosted by U.S. Bank.
Water meters are read the first Wednesday of every month. The National average is 2,000 gallons of water per person per month. If you have four people living in your household, the average water consumption is 8,000 gallons per month.
The City of Harrison water hardness is 21 grains per gallon or 356 milligrams per liter.
If you notice low water pressure, check your water softener. If the water softener is functioning properly, call a plumber.
The iron content in the water is non-detectable.
If your water is brown, run cold water only in the bathtub until it clears up. If you have a water softener, place it on by-pass, then run cold water only in the bathtub.
2013 Water Quality Report
If there is an increase in your water bill and you think you may have a leak, check toilets, faucets, and basements for first for leaks.
Leak and Cost Determination
The Public Works Director will consider a request for an adjustment to the sewer charges only and only if the leak is outside. If you have an outside leak, you can fill out a Request for Adjustment form and submit it to the Utilities Office. You can print the form from our website or fill one out in the Utilities Office. However, the leak must be repaired prior to requesting an adjustment.
Adjustment Request Form
Sewer charges are per City Ordinance. Sewer charges reflect the cost to retrieve and treat water at the City’s Wastewater Treatment Plant.
Fats, Oils and Grease Program
SUMMER METER PROGRAM
Customers who are on our sewer system may purchase a summer meter from the Utilities Office for $100. The meter attaches to the outside spigot and the garden hose. This meter is for outdoor use only (watering lawns and flowers, washing cars, filling swimming pools, etc.). The customer is responsible for calling the Utilities Office and reporting their summer meter reading on the first Wednesday of each month. The reading is entered, and the amount of water that passed through the summer meter is deducted from the customer’s sewer consumption. Since water is measured in thousands of gallons, a minimum of 1,000 gallons must pass through the summer meter for the customer to realize a savings.
Summer Meter Regulations
What is the difference between storm sewers and regular or sanitary sewers?
The storm sewers are more accurately called storm collection systems. They carry storm water resulting from rainfall to a creek, river, detention basin, or other storm water collection component. Sewer water is water used in a home, business or factory and is collected for treatment at a wastewater treatment facility.
Storm water is water from precipitation that flows across the ground and pavement when it rains or when snow and ice melt. The water seeps into the ground or drains into what we call storm sewers. These are the drains you see at street corners or at low points on the sides of your streets. Collectively, the draining water is called storm water runoff and is a concern to us in commercial and industrial sites as well as your neighborhood because of the pollutants it carries.
What are common contributors to storm water pollution?
When it rains, oil, antifreeze, detergents, pesticides and other pollutants get washed from driveways, backyards, parking lots, and streets into storm drains and then directly to the River untreated! The following items specify everyday pollutants occurring at our homes, businesses, and construction sites
- Pet waste left on the ground gets carried away by storm water, contributing harmful bacteria, parasites and viruses to our river. Please clean up after your pet.
- Vehicle fluids such as oil, gas, and antifreeze are the #1 surface water quality problems nationwide. Recycle used oil in a clean, sealed, plastic container.
- SWEEP! Hosing off pavements washes pollutants into storm drains leading straight to the river. If water enters a public street or storm drain you are violating City Ordinance and could have a fee added to your water bill.
- Deliver old paint, pesticides, solvents and batteries to any of the available hazardous waste drop off facitlities. Call 513-946-7766 for more information.
- Street litter such as styrofoam, plastic, and paper can be prevented from blowing into inlets by keeping trash bins covered and by not littering. Remember, Albuquerque can be very windy!
- Yard waste such as grass clippings, tree trimmings, and leaves can be composted and used for fertilizer around the yard.
- At industrial sites, chemical spills that contain toxic substances, smoke stacks that spew emissions and uncovered or unprotected outdoor storage or waste areas can contribute pollutants to storm water runoff. Best management practices include:
- Washing vehicles or equipment in wash bays hooked up to the sanitary sewer. Don't wash off detergents, oils, and greases into streets or storm drains.
- Divert rainfall runoff from fueling islands by building a canopy or cover over them.
- In compliance with Fire Code, any barrels containing potentially hazardous liquids should be in a sealed container, stored inside a building or under cover, and propped up on pallets with secondary containment in case of a spill. Call the Fire Department at 367-3710 for code specifics.
- Waste and processed water of any type must be discharged to the sanitary sewer. Discharge of wastewater to the ground or storm drains is prohibited.
- SWEEP ! Hosing off pavements washed pollutants into storm drains leading straight to the river. If water enters a public street or storm drain you are violating City Ordinance and could have a fee added to your water bill.
- Be sure to know spill cleanup procedures. Have cleanup materials nearby with a spill prevention plan prepared and procedures known by all employees.
- Waste from chemicals and materials used in construction can wash into arroyos leading to our river during rainy weather. Soil that erodes from construction sites can contribute to environmental degradation. Listed below are other harmful contributors from the construction site.
- Sediments and other debris clog fish gills, damage fish habitat and block the light needed for the plants to survive.
- Wash waters from concrete mixers should be disposed of back at the contractors site or a large hole, big enough to contain all the wash waters. Never rinse out concrete truck chutes with a hose and allow to run down the street gutter into the storm drains.
- Waste storage for used oils, solvents and other hazardous fluids must be under cover with secondary containment in case of a spill and to prevent rainfall from contact which would wash hazardous fluids into nearby waterways.
- Landscaping and earthmoving pollutants include planting, excavation, tilling, masonry and concrete, solid wastes such as trees and shrubs, soil additives and revegetation of graded areas, all contribute to soil erosion. Silt fences to hold back loose soil and sand when it gets windy allows sand and soils to stay out of street gutters where rainwater can wash it into storm drains.
- Vehicle and equipment maintenance becomes a significant factor when engine repairs or preventive maintenance such as changing oil and other fluids occurs at the construction site. Maintain a "dry site" by using off site facilities, performing work in designated areas only, providing cover for materials stored outside, containing and cleaning up spills immediately, and training employees and subcontractors.
Hamilton County Environmental Service
Ohio Environmental Protection Agency
Environmental Protection Agency/Stormwater
Hamilton County – Household Hazardous Waste collection