Utility Bills Online Payment Process
We are pleased to announce that you can now pay your utility bill online with either your credit card or an eCheck. We accept Visa, MasterCard and Discover. All payments must be in U.S. dollars only. Please follow the links provided to guide you through the process. There is a $2.95 convenience fee, which is applied to each online transaction.
Please allow a minimum of 24 hours for each transaction to be applied to your utility account. Payments are considered received when they are applied to your account. Due to weekends and holidays, it may take longer for your online payment to be applied to your account.
If you have questions, please call the Utilities Office at 513-367-3728 between the hours of 8:00 a.m. and 4:30 p.m.
To start the payment process, please click here. You will be taken to a secure site hosted by U.S. Bank.
Frequently Asked Questions:
What methods of payment can I use to pay my utility bill online?
We will accept Visa, MasterCard or Discover. You can also pay your bill by electronic check.
When will my payment be posted to my account?
It takes a minimum of 24 hours for the bank transaction to be applied to your utility account. Payments are considered received when they are applied to your account. It may take longer due to weekends and holidays.
Can I schedule future payments?
Unfortunately, the option to schedule future payments is not available.
Can I get a receipt for my payment?
You can get a receipt for your online payment by printing the confirmation screen.
Is there a fee for paying my utility bill online?
Yes, there is a $2.95 convenience fee.
I have more than one utility account. Is it possible to pay them all in one transaction?
No, each account will require a separate transaction.
What is your refund policy?
For information about a possible refund, please call the Utility Office at 513-367-3728